Managing SPAM using Blacklist / Whitelist in Business Email

Managing SPAM filters using Blacklist / Whitelist in Business Email

This article will show you how to use blacklists and whitelists to manage SPAM. 

  1. Login to http://webmail.bizmailcloud.com

    Enter your Username (which is your full email address) and Password (password is case sensetive!) for access. Click "Login" to proceed. 

  2. After successfully logging in, you will be presented with your main dashboard view. Click on the "Options" tab to go to the Options dashboard view. On the left navigation panel, click on "Mail" to expand the view if it is not already expanded. Finally click on "Blacklist".

    Blacklist

  3. Blacklists allows you to reject email messages from specified email accounts and domains. Click on the "Add Sender/Domain" link to add the blacklist.

    Adding to Blacklist
  4. To reject all email messages from a certain email address, enter the email address accordingly and click "OK".
    e.g. john@example.com - This means john@example.com will no longer be able to send you email. But alex@example.com will still be able to do so.


  5. To reject all email messages from a certain domain, enter the domain name accordingly and click "OK".
    e.g. example.com - This means nobody from example.com will be able to send you any email. 

  6. Whitelist has the opposite effect of Blacklists. Email addresses or domains in the Whitelist will always be accepted and never filtered to SPAM.

    Whitelist

    Important Note: If you have an email address or domain both in the Blacklist and Whitelist, the Blacklist will always take precedence meaning you will never be able to receive emails from them.
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